Introduction to Workflows

This course examines the basics of workflows, including One-Click Workflows, in Neon CRM. This course will take approximately 30 minutes to complete.

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About this course

In this course, you will learn the basics of workflows in Neon CRM. You will learn about the elements of a workflow, the difference between a workflow email and a system email, and how to use the pre-built One-Click Workflows in Neon CRM.

Learning Objectives:

  • Define a workflow
  • Describe the elements that compose a workflow
  • Explain the difference between a workflow email and a system email
  • Demonstrate how to activate, edit, clone, and test a One-Click Workflow

Curriculum

  • Workflow Overview
  • Lesson 1 - What is a Workflow? (4:08)
  • Lesson 2 - Watch It: Examining a Sample Workflow (2:08)
  • One-Click Workflows
  • Lesson 1 - What is a One-Click Workflow?
  • Lesson 2 - Watch It: Activating a One-Click Workflow (0:49)
  • Lesson 3 - Create It: Activating a One-Click Workflow
  • Lesson 4 - Watch It: Editing and Cloning a One-Click Workflow (1:51)
  • Lesson 5 - Create It: Editing a One-Click Workflow
  • Lesson 6 - Create It: Cloning a One-Click Workflow
  • Lesson 7 - Watch It: Testing a One-Click Workflow (2:24)
  • Lesson 8 - Create It: Testing a One-Click Workflow
  • Course Conclusion
  • Review
  • Resources
  • Goodbye!

About this course

In this course, you will learn the basics of workflows in Neon CRM. You will learn about the elements of a workflow, the difference between a workflow email and a system email, and how to use the pre-built One-Click Workflows in Neon CRM.

Learning Objectives:

  • Define a workflow
  • Describe the elements that compose a workflow
  • Explain the difference between a workflow email and a system email
  • Demonstrate how to activate, edit, clone, and test a One-Click Workflow

Curriculum

  • Workflow Overview
  • Lesson 1 - What is a Workflow? (4:08)
  • Lesson 2 - Watch It: Examining a Sample Workflow (2:08)
  • One-Click Workflows
  • Lesson 1 - What is a One-Click Workflow?
  • Lesson 2 - Watch It: Activating a One-Click Workflow (0:49)
  • Lesson 3 - Create It: Activating a One-Click Workflow
  • Lesson 4 - Watch It: Editing and Cloning a One-Click Workflow (1:51)
  • Lesson 5 - Create It: Editing a One-Click Workflow
  • Lesson 6 - Create It: Cloning a One-Click Workflow
  • Lesson 7 - Watch It: Testing a One-Click Workflow (2:24)
  • Lesson 8 - Create It: Testing a One-Click Workflow
  • Course Conclusion
  • Review
  • Resources
  • Goodbye!