- Course Welcome
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Welcome
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Course Introduction
- Account Management
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Lesson 1 - Watch It: Creating a New Account (1:33)
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Lesson 2 - Practice It: Creating a New Account
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Lesson 3 - Create It: Creating a New Account
- CRM Transactions
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Lesson 1 - Your Transactions
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Lesson 2 - Watch It: Adding a Donation (1:43)
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Lesson 3 - Create It: Adding a Donation
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Lesson 4 - Watch It: Editing Membership Settings (5:36)
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Lesson 5 - Create It: Editing Membership Settings
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Lesson 6 - Watch It: Setting Membership Levels (3:16)
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Lesson 7 - Create It: Setting Membership Levels
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Lesson 8 - Watch It: Setting Membership Terms (3:27)
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Lesson 9 - Create It: Setting Membership Terms
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Lesson 10 - Watch It: Adding a Membership (3:44)
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Lesson 11 - Create It: Adding a Membership
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Lesson 12 - Store Purchases
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Lesson 13 - Constituent Transactions
- Automated Emails in Neon CRM
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Lesson 1 - System Emails
- Creating Themes
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Lesson 1 - Introduction to Themes
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Lesson 2 - Watch It: Creating a Custom Theme (3:01)
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Lesson 3 - Practice It: Creating a Custom Theme
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Lesson 4 - Create It: Creating a Custom Theme
- Using Forms
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Lesson 1 - Introduction to Forms
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Lesson 2 - Forms Overview (1:10)
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Lesson 3 - Watch It: Creating a Donation Form (9:21)
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Lesson 4 - Forms Builder Tour: Creating a Donation Form
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Lesson 5 - Practice It: Creating a Donation Form
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Lesson 6 - Create It: Creating a Donation Form
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Lesson 7 - Forms Builder Tour: Creating a Membership Form
- CRM Reports
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Lesson 1 - Using the Reports Dashboard
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Goodbye!
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Neon CRM Fundamentals (STLP)
CRM Orientation Course 3
By the end of this course you will be able to:
- Explain basic functionality of Accounts
- Name transaction types
- Identify the use of system emails
- Explain the use of themes
- Identify the basic features of forms
- Name features of the reporting tool