Neon Pay Disputes

This course provides an overview of how to respond to disputes as well as how to initiate refunds in Neon Pay.

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About this course

This course provides an overview of how to respond to disputes as well as how to initiate refunds in Neon Pay. 

Learning Objectives:

  • Define disputes, refunds, and voids
  • Identify how to prevent a dispute
  • Describe the dispute process
  • Explain how to initiate a refund

Curriculum

  • Welcome Video
  • Course Introduction
  • Introduction to Disputes
  • Lesson 1 - Introduction to Disputes
  • Refunds
  • Lesson 1 - Refunds and Voids
  • Lesson 2 - Watch It: Initiating a Refund
  • Lesson 3 - Practice It: Initiating a Refund
  • Course Conclusion
  • Review
  • Resources
  • Good Bye!

About this course

This course provides an overview of how to respond to disputes as well as how to initiate refunds in Neon Pay. 

Learning Objectives:

  • Define disputes, refunds, and voids
  • Identify how to prevent a dispute
  • Describe the dispute process
  • Explain how to initiate a refund

Curriculum

  • Welcome Video
  • Course Introduction
  • Introduction to Disputes
  • Lesson 1 - Introduction to Disputes
  • Refunds
  • Lesson 1 - Refunds and Voids
  • Lesson 2 - Watch It: Initiating a Refund
  • Lesson 3 - Practice It: Initiating a Refund
  • Course Conclusion
  • Review
  • Resources
  • Good Bye!