Welcome to Neon CCM Case Management

Welcome to Neon CCM Case Management

In this course you will learn the fundamentals of the Neon One case management system

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About this course

This course introduces you to the fundamentals of the Neon One case management system, including its foundational features, and provides an overview of how to navigate within the system. 

Learning Objectives:

  • Recognize how databases work.
  • Discuss Neon CCM layout and navigation.
  • Identify Home screen elements.
  • Search for and locate records in Neon CCM.

Curriculum

  • Course Introduction
  • Welcome Video
  • Course Introduction
  • Databases
  • Lesson 1 - What is a Database?
  • System Layout and Navigation
  • Lesson 1- Navigating Within the Neon One CCM
  • Lesson 2 - Watch It: Navigating Within the Neon CCM Layout
  • Lesson 3 - Practice It: Navigating Within the Neon CCM Layout
  • Lesson 4 - Watch It: Navigating the Home Screen
  • Database System Users
  • Lesson 1 - Security Profiles for Users
  • Lesson 2 - Watch It: Add a New User
  • Lesson 3 - Practice It: Add a New User
  • Announcements and Reminders
  • Lesson 1 - Announcements and Reminders
  • Conclusion
  • Review
  • Resources
  • Good Bye!

About this course

This course introduces you to the fundamentals of the Neon One case management system, including its foundational features, and provides an overview of how to navigate within the system. 

Learning Objectives:

  • Recognize how databases work.
  • Discuss Neon CCM layout and navigation.
  • Identify Home screen elements.
  • Search for and locate records in Neon CCM.

Curriculum

  • Course Introduction
  • Welcome Video
  • Course Introduction
  • Databases
  • Lesson 1 - What is a Database?
  • System Layout and Navigation
  • Lesson 1- Navigating Within the Neon One CCM
  • Lesson 2 - Watch It: Navigating Within the Neon CCM Layout
  • Lesson 3 - Practice It: Navigating Within the Neon CCM Layout
  • Lesson 4 - Watch It: Navigating the Home Screen
  • Database System Users
  • Lesson 1 - Security Profiles for Users
  • Lesson 2 - Watch It: Add a New User
  • Lesson 3 - Practice It: Add a New User
  • Announcements and Reminders
  • Lesson 1 - Announcements and Reminders
  • Conclusion
  • Review
  • Resources
  • Good Bye!