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Welcome to Neon CRM (STAFF)

Begin Here!

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About this course

By the end of this course you will be able to:

  • Identify ways to successfully complete the onboarding courses
  • Critically evaluate your organization’s needs for the CRM
  • Explain where and how to access CRM support resources

Curriculum

  • Course Welcome
  • Planning Session Recordings
  • Orientation Overview for Staff
  • Before You Begin
  • Orientation Overview
  • Welcome
  • Course Introduction
  • Course Evaluation
  • Welcome to CRM Staff Quiz
  • Strategic Planning / Determining What’s Needed
  • Planning Session Overview
  • Lesson 1 - Neon CRM Implementation Planning Worksheet: Introduction
  • Lesson 2 - Worksheet Section 1: Define Your Goals
  • Lesson 3 - Worksheet Section 2: Conduct Research & Involve Stakeholders
  • Lesson 4 - Worksheet Sections 3 & 4: Identify Risks & Define Timeline
  • Lesson 5 - Worksheet Section 5: Assign Responsibilities
  • Lesson 6 - Send the Worksheet to Neon One
  • Planning Worksheet Staff Quiz
  • What’s Next?
  • Lesson - What's Next?

About this course

By the end of this course you will be able to:

  • Identify ways to successfully complete the onboarding courses
  • Critically evaluate your organization’s needs for the CRM
  • Explain where and how to access CRM support resources

Curriculum

  • Course Welcome
  • Planning Session Recordings
  • Orientation Overview for Staff
  • Before You Begin
  • Orientation Overview
  • Welcome
  • Course Introduction
  • Course Evaluation
  • Welcome to CRM Staff Quiz
  • Strategic Planning / Determining What’s Needed
  • Planning Session Overview
  • Lesson 1 - Neon CRM Implementation Planning Worksheet: Introduction
  • Lesson 2 - Worksheet Section 1: Define Your Goals
  • Lesson 3 - Worksheet Section 2: Conduct Research & Involve Stakeholders
  • Lesson 4 - Worksheet Sections 3 & 4: Identify Risks & Define Timeline
  • Lesson 5 - Worksheet Section 5: Assign Responsibilities
  • Lesson 6 - Send the Worksheet to Neon One
  • Planning Worksheet Staff Quiz
  • What’s Next?
  • Lesson - What's Next?