Create It: Adding Seat Map Tiers

It’s your turn to create tiers and assign seats and/or sections to each tier for your seat map.

Important Note: Seat Maps and Assigned Seating is a premium feature. If you wish to enable this within your environment, please complete the form that is available inside of the create event flow.

To create tiers:

1. Log into the CRM.

2. Select Events from the navigation menu.

3. Select Seat Maps from the drop-down menu.

4. Select your venue from the Seat Maps page.

5. Select the Tiers tab in the upper left portion of the page. The Tiers pop-up will appear.

6. Select the Add Tier button to create a tier.

Note: You can select the Add Tier button as many times as necessary to create the number of tiers needed for your venue.

 

To name the tiers:

1. Select the Tier 1 label name (or other applicable default tier label name, i.e., Tier 2, Tier 3, etc.) to change the tier name.

2. Enter the desired tier name.

3. Select the checkmark to save the new tier name.

4. Repeat steps 1-3 to rename all applicable tiers.

Notes:
  • Select the six dots to the left of the colored circle in each tier box to drag the tiers into the order you want them to appear.
  • Select the colored dot in each tier box to change the color of the tier, as desired.

 

To assign seats and/or sections to a tier:

1. Select the individual seats and/or row label letters or numbers in the section(s) you want to assign to a tier. When you select the seats or rows, the respective seats or rows will appear as highlighted in blue.

2. Once all desired seats and/or rows are selected and highlighted, select the Plus icon in the colored circle of the tier to which you wish to assign the selected seats and/or rows.

Note: The seats and/or rows will now display the same color as the selected Tier box.

3. Repeat steps 1-2 to assign all seats and sections to a tier.

Once all seats are assigned to a tier:

4. Select the Save button.

5. Review the Saving Seat Map pop-up for any possible seat map issues and correct as needed.

6. Select the Save Seating Map button.

Congratulations! You have now assigned seating tiers to your venue.