Create It: Purchasing Tickets for an Assigned Seating Event on Behalf of a Constituent

It is your turn to purchase tickets for an assigned seating event on behalf of a constituent.

1. Select Events from the navigation menu.

2. Select Sales & Check-in from the drop-down menu. The Tickets page will appear.

3. Select either the All Events tab (for future events) or the Today's Events tab (if the event is occurring on the current day).

4. Select the event from the event list.

5. Select an occurrence date (even if there is only one occurrence of the event, you must select it in the window).

 

Selecting ticket types and seats:

1. Select a seat on the seat map.

2. Select the Select button next to the type of ticket you wish to purchase for the seat in the Seat pop-up (i.e., Adult, Child, etc.).

3. Repeat steps 1-2 until you have selected the number of seats needed. Note: If the constituent wishes to purchase tickets for an additional event, select the Back link in the lower left corner, complete steps 4-5 above, and select the applicable ticket types and/or seats as needed for the additional event. 

4. Select Checkout.

 

Processing a Transaction

1. Enter the constituent's First Name, Last Name, and Email Address. If your organization wishes to collect address information, select the More fields link and enter the address. Note: If the constituent has an existing account with the organization, you may search for the constituent in the top field by name or email.

2. Select an option in the Payment Type drop-down menu. Note: If you select Credit Card, enter the constituent's credit card information in the fields provided.

3. Review the Order Summary information with the constituent (if speaking with the constituent on the phone). Note: If you need to make changes, select the Edit order link.

4. If applicable, enter a discount code in the Apply a Discount Code field and select the Apply button (optional).

5. Select Submit Order.

Congratulations! You have just completed a ticket purchase transaction for an assigned seating event.